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How fuji66 Handles Your Account Data

Your account information — including the wallet details you use with DANA, OVO, or GoPay — is handled with clear rules about what we collect, why we keep it, and how long it stays.

DANA, OVO, GoPay transaction dataAccount security and verificationYour right to access and deleteCookie and session handlingContact us to update your data
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fuji66 How fuji66 Handles Your Account Data
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply a set of consistent data practices across every account — from how cookies track your session to how long withdrawal verification records are kept. Each point below covers a specific part of how we manage your information, so you know what is automatic, what is stored, and what you can change or remove.

Cookie and Session Tracking

We use session cookies to keep you logged in while you browse the lobby and functional cookies that remember your preferred payment method — for example, whether you last deposited via DANA or GoPay.

Payment Data Handling

Transaction records tied to your DANA, OVO, or GoPay deposits and withdrawals are stored only for as long as required by applicable rules in Indonesia.

Account Security Measures

Every login triggers a check against the device and location on record for your account. If something looks unusual — a new device, a different city, a changed IP — you may be asked to verify via OTP sent to…

Data Retention Policy

We keep your account data for as long as your account is active and for the minimum period required after closure under applicable Indonesian regulations. Once that retention window closes, records are deleted or anonymised.

Who Can Access Your Data

Access to your personal account information inside our systems is restricted to the teams that need it to process payments, resolve support cases, or handle security incidents. We do not share identifiable data with marketing partners.

Requesting Changes or Deletion

You have the right to request access to your data, correct inaccuracies, or ask for deletion of records we no longer have a legal reason to keep. Requests go through the support channels on this page.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold on your account, request a correction, or ask us to remove specific records, our support team handles privacy requests directly. Reach out through live chat in the lobby, send a message to our support email, or use the in-account help form — whichever works for you from your phone or desktop. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt as soon as your request is logged.

Live Chat Open the chat widget inside your account and select 'Privacy Request' from the topic menu. A support agent will pick up the conversation and log your request directly against your account record.
Support Email Email our data team with your registered account email address in the subject line. Include what you are requesting — access, correction, or deletion — and we will confirm receipt and next steps within a reasonable window.
In-Account Help Form Log in on mobile or desktop, go to your account settings, and open the Help section. Submit a privacy request form there and it routes directly to the team handling data rights — no need to leave your account dashboard.

Your Privacy Questions, Answered

These are the questions we hear most often about how fuji66 handles account data — from what gets collected when you deposit via OVO to how you can ask us to remove your information. Each answer is specific to how our account system actually works.

We collect your name, email address, and the mobile number you register with. Once you make a deposit through DANA, OVO, or GoPay, we also log the transaction reference and timestamp. We do not collect your e-wallet PIN or full payment credentials — only the confirmation data your wallet returns to us after a transfer completes.

We do not sell your personal information. We share limited data with payment processors — DANA, OVO, GoPay — only to the extent needed to complete your transaction. If we are legally required to disclose information under Indonesian law, we will do so, but we do not share identifiable data with advertising or marketing partners.

We retain account records for the minimum period required by applicable rules in Indonesia after account closure. Once that window ends, your data is deleted or anonymised. If you want to know the current retention period that applies to your account, contact us through live chat or the support email listed on this page.

Yes. Submit a data access request through live chat, the support email, or the in-account help form. Include your registered email address in the request so we can match it to your account. We will confirm receipt and provide you with a summary of what is held, including transaction logs and account activity records.

Send a deletion request via the in-account help form or support email. We will review what can be removed immediately and flag any records we are legally required to keep for a set period — for example, financial transaction logs tied to DANA or GoPay deposits. We will explain clearly what is being deleted and what is being retained and why.

We use session cookies to keep you logged in and functional cookies that remember preferences like your last payment method. We do not use third-party advertising cookies. You can clear or block cookies through your browser settings, but this will reset your session and any saved preferences each time you visit the lobby.

When we detect a login from an unrecognised device or a location outside your usual pattern, we send an OTP to your registered mobile number before allowing access. This step applies whether you are logging in from Semarang or any other supported location. You cannot bypass this step without the OTP tied to your registered number.

Each deposit or withdrawal you process through DANA or GoPay generates a confirmation reference that we store against your account for transaction reconciliation and withdrawal verification. We hold this reference for the legally required retention period. We do not store your e-wallet password, PIN, or full account number — only the reference the payment rail returns.

Yes. If your registered name, mobile number, or email address needs to be updated, contact support through live chat or the help form in your account settings. You may need to verify your identity before changes are applied — this is a security step to ensure no one else can alter your account details without your knowledge.

The same data rules apply to every account regardless of whether you are in Medan, Semarang, or another supported region. Access to account features depends on local law and eligible regions, but the data practices described on this page — what we collect, how we store it, your rights — are consistent across all supported locations in Indonesia.

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